When working with WinMerge, you may encounter situations where you need Help or have questions. The fastest way to get assistance is through our discussion forums. These forums are categorized to help you find the most relevant place to post your query:

WinMerge Discussions

The WinMerge discussions forum is dedicated to general queries, troubleshooting, and tips related to WinMerge. Whether you are a beginner needing guidance on basic functionality or an advanced user looking to discuss complex use cases, this forum is the right place. Here, experienced users and developers frequently participate, sharing their knowledge and offering solutions to common problems.

Image Compare Discussions

The Image Compare discussions forum is the place to go for issues related to image comparison. This specialized forum focuses on the unique challenges and techniques of comparing image files. Users can exchange tips on optimizing image comparison settings, troubleshooting issues specific to image formats, and exploring advanced features.

Website Discussions

If your queries pertain to the WinMerge website itself—such as navigation issues, content suggestions, or download problems—you should post in the website discussions forum. This forum helps website administrators understand user needs and make improvements based on community feedback.

While the forums are a great resource, please remember they are community-driven. This means that response times can vary. We ask for your patience as it may take some time for someone to answer your query. In the meantime, browsing through existing threads might provide immediate solutions, as many common issues have already been discussed and resolved.

Issues

Despite our best efforts to create a robust and user-friendly tool, you may occasionally encounter bugs. If you find a bug in WinMerge, it is essential to report it so we can work on a fix. Here’s how to effectively submit an issue:

1. Gather Information: Collect as much information as possible before submitting an issue. This includes the version number of WinMerge you are using, which you can find under Help → About in the WinMerge window. Additionally, gather details about your operating system, the steps you took that led to the issue, and any error messages you encountered.
2. Submit an Issue: Create a new issue to our issue tracker. Clearly describe the problem, providing all the gathered information. Attach a configuration log. You can display the configuration log by clicking Help → Configuration in the WinMerge window. Detailed reports with clear, step-by-step descriptions and logs make it easier for our developers to understand and address the problem.
3. Follow Up: After submitting your issue, check back periodically. Our developers may have questions or need additional information to resolve the bug. Engaging in the follow-up process can significantly speed up the resolution.

In addition to bug reports, our issue tracker also serves as a platform for submitting feature requests. If there is a feature you would like to see in WinMerge, you can add it to the wish list items. While we consider all suggestions, please understand that we make no promises regarding implementing new features. Our development resources are limited, and we prioritize fixes and enhancements based on community needs and our project roadmap.

Donate

WinMerge is an open-source project, meaning it is available for free to all users. However, developing and maintaining such a comprehensive tool requires significant time and resources. Donations are crucial in sustaining the project and enabling us to continue improving WinMerge.

Why Donate?

1. Support Development: Your donations directly support the developers who contribute their time and expertise to maintain and enhance WinMerge. This includes fixing bugs, adding new features, and ensuring compatibility with the latest operating systems and file formats.
2. Ensure Longevity: Continuous financial support helps ensure that WinMerge remains a viable project in the long term. This stability allows us to plan for future updates and improvements with confidence.
3. Community Contribution: By donating, you become a part of the WinMerge community, contributing to a tool that benefits thousands of users worldwide. It’s a way to give back and support the software that you rely on.

How to Donate

Donating is simple. Visit our donations page, choose your preferred payment method, and follow the instructions. Every contribution, no matter how small, makes a difference.

Buy WinMerge Merchandise

Another way to support WinMerge is by purchasing merchandise from our CafePress store. The store offers a variety of items, including clothing, accessories, and office supplies, all featuring the WinMerge logo and branding.

Why Buy Merchandise?

1. Support the Project: 20% of all sales from the CafePress store go directly to supporting WinMerge. This helps fund development and maintenance, ensuring the tool continues to improve.
2. Promote WinMerge: Wearing or using WinMerge merchandise helps spread the word about our project. It’s a conversation starter and a way to show your support publicly.
3. Quality Products: The items in our store are high-quality and designed with WinMerge fans in mind. From stylish t-shirts to practical mugs, there’s something for everyone.

How to Purchase

Visit the WinMerge CafePress store, browse the available merchandise, and select your favorite items. Follow the checkout process, and your purchase will provide you with great products and contribute to the WinMerge project.